Frequently Asked Questions

What makes Real Smokes' products unique?

Real Smokes offers premium Native real smokes crafted with a focus on tradition and premium craftsmanship. Our products provide a unique smoking experience that you won't find elsewhere.

How can I get in touch for questions or feedback?

If you have any questions or feedback, feel free to reach out to us via our contact form. We are dedicated to providing excellent customer service and are here to assist you with any inquiries you may have.

How fast is the delivery service?

At Real Smokes, we take pride in our prompt delivery services. We ensure that your high-quality products are delivered to you in a timely manner. Expect fast and efficient delivery with every order.

What are the upcoming du maurier signature and Belmont options?

Stay tuned for our upcoming du maurier signature and Belmont options. These new additions will further enhance our range of high-quality smoking products, providing you with even more choices to enjoy.

How do I place an order?

Simply browse our online store, add your desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.

How is my order shipped?

Orders are typically shipped via standard courier services. You will receive a tracking number once your order is processed.

Is there an age restriction for purchasing products?

Yes, you need to be at least 19 years old (or the legal smoking age in your province) to purchase products from our website. Age verification is required at checkout.

How can I contact customer support?

You can reach our customer support team through the contact form on our website, via email at info@realsmokes.ca, or by telephone during business hours.

Can I change my order after placing it?

If you need to make changes, please contact us as soon as possible. We may be able to modify your order if it hasn't been processed yet.

Do you offer discreet shipping?

Yes, we prioritize customer privacy and offer discreet packaging for all shipments.

How do I get free shipping?

Well, when the products purchase is made over $150 amount then you will get automatically approved for our promotional offers on RealSmokes.ca. Good luck Always!

Have More Questions?

Reach out to us today for any additional information or queries you may have!